How to become a patient
The Queen’s Family Health Team is currently accepting new patients. If you are in need of a family doctor, please visit us at 220 Bagot St. The receptionist will direct you to an available physician and you can fill out a new patient form and book an introductory appointment with your new family doctor. If you have any questions or concerns about this process, please speak to someone at our clinic at 613-533-9303.
How to book an appointment
Patients can book appointments in person or by telephone. To book an appointment in person, speak to your clinic’s receptionist to schedule a convenient time. If you would like to book an appointment over the telephone, please contact us at 613 533-9303 and follow the telephone prompts.
What to bring to an appointment
1. A valid health card – the Ministry of Health and Long-Term Care requires that we verify your health card at each visit (i.e. your OHIP, UHIP or other provincial health card)
2. The yellow immunization record (if being administered an immunization or flu shot)
3. Medications – please bring in the original containers, particularly if they have been prescribed by someone other than your family doctor (i.e. a specialist). This helps ensure
that we have the most up-to-date version of your medication list.
Remember to arrive five to 10 minutes before your scheduled appointment to allow time to complete any forms or to update your record.
Medication record and appointment checklist
At each visit, we ask patients to review their medication list (to make sure that we have the most up-to-date version in our records) and to complete an "appointment checklist." The appointment checklist provides prompts for common preventative screening (i.e. breast and colorectal cancer screening and immunizations) and health issues (i.e. diet and nutrition, stroke prevention, quitting smoking and skin checks) so that we can make the most of your appointment time. This also helps our resident physicians with how to structure an appointment and how to allocate time appropriately so that we are able to cover as much as possible with each patient. You may also find that this checklist helps you to remember other issues or questions that you might want to discuss.
If you have any questions about the medication list or the appointment checklist, please do not hesitate to ask your nurse.
Our preference is that you request to renew your prescription at your appointment, but in some cases doctors will accept renewal requests by fax (have your pharmacy fax the request directly). Please talk to your doctor at your next appointment to determine how best to renew medication. It is important to determine ahead of time your method for renewing medications so that you never run out.
Policy for third-party and other uninsured services
Effective May 1, 2011, Queen’s Family Health Team implemented a new policy for ‘ Third-party and Other Uninsured Services ’ in our clinics. These fees are for services not covered by OHIP
(i.e. doctor’s notes, driver’s medical, etc). For a list of fees, please click the yellow starburst.
Accepted payments: Interac , VISA or MasterCard. Cash and personal cheques will no longer be accepted. If you have questions or financial concerns regarding the policy, please speak directly with your Family Physician or Nurse Practitioner.